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"The specialist in training, coaching and recruitment in hospitality & the service industry"

 

Welcome.

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We all learn better by staying active! Our programmes are designed for participants who are not used to sitting down and watching endless PowerPoint slides! Activities follow one another, we debate, we think, we practice ... and we learn without even realising. Back on the floor, new skills get applied in a fluid way. The learning process has become unconscious!

Who we are:

The Talent Network started with the vision of a training,  coaching and recruitment organisation focusing essentially on the service professions.

And it is also a network of experts:

 
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Gil Mulders (Founder)

Curious to know more about me?

Click here

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Marie-France Domarin (Coach)

Her passion for cultures, people and great food led Marie-France into a very enriching international career in the hospitality industry. She started her coaching practice in 2011 and is now a reference in executive and career coaching.

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Véronique Bievez (Coach)

After a fulfililng career in marketing and data analytics, Veronique became a trainer and coach working for NGOs, the civil service and retail organisations – she brings a fresh perspective to the team.

 

In focus: Boutique Experience™

Magical, powerful moments turn customers into a true promoter of your organisation. Add to that the notions of quality, of efficiency, and consistency that form the basis of great service and you get a programme that truly transforms the service experience in your establishment. I called it Boutique Experience ™. B.O.U.T.I.Q.U.E. being an acronym that brings together the 8 qualities that make it possible to create these incredible service experiences in a consistent way.

Recommendations.

 
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“Gil has done an extremely good job for us […] working with him is easy, not complex. Gil is always so prepared […].He has such a good eye for talent & people. I’d recommend working with Gil to anyone else.”

– Ingunn Hofseth – President & CEO at HSMAI Region Europe

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“Gil's way of explaining complex matters in a easy and digestible manner, his capacity of involving and interacting with people, his patience and his great flexibility were highly appreciated by the team. Thanks Gil for coaching us!”

- Damiano Zennaro – Director Global Advisory Services at IDeaS

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“Gil has a passion for growth and development and uses his international experience to help clients to get to the root of the issue they are trying to solve, which in turn leads to focused interventions that create the most impact.”

– Elaine Grell – Group People Director at The Collective

 
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“Gil a cette facilité à animer que ce soit pour le Comité de Direction ou pour le collaborateurs de terrain. Ses programmes sont inspirants, créatifs, évolutifs et toujours du « sur mesure ». Avec une dimension interculturelle haut de gamme essentielle dans nos secteurs d’activité.”

– Anne-Françoise Brambach – Director of HR at Covivio Hotels

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“Gil is an exceptionally creative, thoughtful and empathetic leader, with a passion for learning and development, and an unparalleled network in the European hospitality industry. He is a trusted partner for me and for Cycas Hospitality.”

- Matt Luscombe – CEO at Cycas Hospitality

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“I worked closely with Gil for 5 years and he is one of the best L&D Professionals I have worked with. He really knows his stuff, which is obviously a great starting point, but not as common as you may think. On top of that Gil is a brilliant team manager, who inspires real loyalty and performance from his team. He is also a great thinking partner to work with - very open-minded, creative, consultative, and always a positive person to have by your side.”

- Gregor Thain Global Director Learning at BAE Systems

They chose us.